We understand that sometimes plans change, and you may need to delete your CoachThem account. Here's how you can initiate the account deletion process quickly and easily.
Before proceeding, please note that deleting your account will permanently erase all your drills, plans, and data. If you'd like to keep your data safe for future use, we recommend unsubscribing instead of deleting your account. Your drills and plans will remain hidden, and you'll regain access if you upgrade to PRO again later.
Steps to Delete Your Account:
Locate the Support Icon
At the bottom right corner of the website, you'll see our Support Icon. Click on it to begin.Submit Your Request
Once the support window opens, choose the option to Contact Support. Let us know that you'd like to delete your account.Schedule a Deletion
A member of our support team will get in touch to confirm your request and guide you through the process.
An Alternative to Deleting Your Account:
If you're unsure about permanently erasing your account, you can choose to unsubscribe instead. Here's why:
Preserve Your Drills and Plans: All your saved content will be hidden but securely stored.
Easy Reaccess: Upgrade to PRO in the future, and everything will be restored.
No Hassle: Keep your account without worrying about losing your hard work.
To unsubscribe, go to your Account Settings and adjust your subscription status.
Frequently Asked Questions:
Q: Why do I need to contact support to delete my account?
A: We want to ensure your account and data are handled securely. By confirming your request through support, we can verify your identity and protect your information.
Q: How long does it take to delete my account?
A: Once we confirm your request, the process is usually completed within 48 hours. We'll notify you once it's done.
Q: What happens to my drills and plans if I delete my account?
A: All your saved drills, plans, and data will be permanently deleted and cannot be recovered.
Q: Can I recover my account after deletion?
A: No, account deletion is permanent. Consider unsubscribing instead to keep your data for future use.
Q: Can I export my drills and plans before deleting my account?
A: Yes! If you'd like to save any drills or plans, we recommend exporting them before submitting your deletion request. Our support team can guide you on how to do this.
Need Assistance?
If you have any questions or concerns about deleting or unsubscribing from your account, our support team is here to help.
Click the Support Icon at the bottom right to get started.